Privacy Policy

Updated December 13, 2025

Coplan Vineyards (“Coplan,” “we,” “our,” or “us”) recognizes and respects your privacy. This Privacy Policy explains how we collect, use, and share your information when you visit the Coplan Vineyards website at www.coplanvineyards.com (the “Site”), purchase our products, or otherwise interact with us. It also describes your privacy rights and how the law protects you.

We may update this Privacy Policy from time to time. We will not reduce your rights under this Policy without your explicit consent. Any changes will be posted on this page, and if changes are significant, we’ll provide a more prominent notice (including email notification for certain services).

  1. What Kind of Information Do We Collect From You When You Visit Our Site
    When you visit our Site, we may collect some basic information about your browser from Google Analytics. Examples of this information include the type of browser and operating system you are using, how long you stayed on the Site, and which pages you viewed. This helps us understand how the Site is used and provides insight into how we can improve the shopping experience.

    We also collect personal information about you when you check out of our store, including, without limitation, your name, address, postal code, phone number, email address, age, and payment information. We need this information to process payment and ship merchandise to you.

  2. What We Do With the Information Collected
    The information you provide us is used to let you know about our wines and other products, events we hold or participate in, other winery news you might find interesting, and to fulfill your wine orders.

    We may use the information you have provided to enhance our services and products. For example, we may engage a professional survey vendor to use your email address to request your participation in a Coplan Vineyards online customer survey about your experiences with Coplan Vineyards, in an effort to improve our service to you; such surveys are voluntary and tabulated anonymously. When you order products from us, we collect information about each transaction, including the transaction amount, a description of the goods or services purchased, the buyer’s name, and the payment method used. When you send an email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests, and improve our services. All information collected is kept in the strictest confidence.

    When you join our mailing list, we will send you an email confirming your subscription. If at any time you wish to be removed from our mailing list, follow the “unsubscribe” instructions at the bottom of any Coplan Vineyards email you have received, and you will be removed as quickly as possible and receive no further communications from Coplan Vineyards electronically.

    If you supply us with your postal address online, you may receive periodic mailings from us with information on our latest releases, order forms, and news about Coplan Vineyards. To be removed from our postal mailing list, don't hesitate to get in touch with Coplan Vineyards by phone or email (415.309.7439 or info@coplanvineyards.com).
    If you supply us with your telephone number, you may receive follow-up telephone contact from us regarding orders placed online.

    Please be aware that, as part of our promotional efforts, your Coplan Vineyards account username and password may be sent to you by email or mailed via the postal service to make it more convenient for you to access your online account. Please keep your login credentials confidential. 

    If you supply us with credit card and other payment information as part of your transaction, we will only share specific information (for example, your name and credit card number) with banks and other third parties in the financial system as necessary to process your transaction and maintain your account, and protect against fraud or other misconduct. For example, we may use card authorization and fraud screening services to verify that your credit or debit card information and address match the information that you provided to us.  The Coplan Vineyards eCommerce platform is powered by Commerce 7, the wine industry-recognized Payment Card Industry Data Security Standards (“PCI DSS”)-compliant platform. Your credit card information is encrypted and securely stored as a token within the customer record, and charges are initiated only at the time of payment processing. 
    In addition to the above, we use the information we collect to:

    • Provide our products and services to you;

    • Perform auditing, research, and analysis to maintain, protect, and improve our products and services; and 

    • Ensure the technical functioning of our network and order processing system.

  3. Who We Share Your Information With
    We understand the sensitivity of giving out personal information. Under no circumstances will we share any personal information that we collect with any third parties or websites other than as necessary to process your orders and interact with you. For example, we utilize Commerce 7 for our eCommerce and CRM platform, and Constant Contact as our email marketing provider. All of the information you give us is private and used solely for order processing, shipping, and corresponding with you. If you give us permission to send you marketing emails, we use your email address for that purpose, but it is never sold or distributed to any other website or list. 

  4. How We Safeguard Your Information and What You Can Do
    We take appropriate security measures to protect against the unauthorized access or use, alteration, or loss of data, including, without limitation, information that we have collected from you on our site. The security of your account also depends on keeping your account password confidential, and you should not share your account name or password with anyone. If you do share your account information with a third party, they will have access to your account and your personal information.

  5. Cookies
    Our Site also uses “cookie” technology to make your visits more convenient. These “cookies” are set so we may better customize your visit experience in the future. You are free to reject or “Not Accept” all cookies, but we will not be able to auto-enter your email address or customize your future visits.

    We may use Google Analytics to analyze traffic to this web site. Google Analytics does not create individual profiles for visitors. Unlike some tracking services Google Analytics does not have a database of individual profiles for each visitor. Google Analytics only collects aggregate data. For more information about Google Analytics privacy policy, please click here https://policies.google.com/privacy.

  6. Child Privacy
    Because of the nature of our business, our products and services are not designed to appeal to minors, and therefore we do not knowingly attempt to solicit or receive any information from children. Our terms and conditions of use require that access to the Site is limited to persons of legal age to purchase alcohol in their country of residence and in the country from which they are accessing the Site. If we have reason to believe that information is being provided by a person under the legal drinking age, we will not collect the information.

  7. Retention of Your Personal Data
    We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data only to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

    The Company will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Site, or if we are legally obligated to retain this data for longer time periods.

  8. Deletion Requests
    You have the right to delete or request that we assist you in deleting the personal information we have collected about you. Our Site may give you the ability to delete certain information and your account with us from within the Site. You may update, amend or delete your personal information at any time by signing into your account on the Site, if you have one, and visiting the account settings section. You may also contact us to request access to, correct or delete any personal information you have provided to us.

    Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

  9. Inapplicability of Privacy Policies of any Linked Sites or Other Parties
    This Site may contain links to other sites, including those of our distributors and third parties. This Privacy Policy only addresses our use and disclosure of your personal information collected on our Site, if any. While we try to link only to sites that share our standards and respect for privacy, we are not responsible for the privacy practices of any third parties or the content of linked sites. However, we encourage you to read the applicable privacy policies and terms and conditions of the relevant parties or websites.

    If you feel Coplan Vineyards is not following its stated Privacy Policy, or you have any further questions about our Privacy Policy, please let us know at the address or phone number below.
    Coplan Vineyards 22000 Burndale Rd, Sonoma, CA 95476 info@coplanvineyards.com 415.309.7439

California Privacy Rights (CCPA/CPRA) Notice

This section applies only to California residents.

The California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), provides California residents with specific rights regarding their personal information. This section explains those rights and how to exercise them.

1. Categories of Personal Information We Collect

In the past 12 months, we have collected the following categories of personal information:

  • Identifiers: name, postal address, email address, phone number, date of birth, IP address, account login information.

  • Customer Records: billing and shipping addresses, payment information (processed via Commerce7 and tokenized).

  • Commercial Information: records of wines purchased, order history, club membership details.

  • Internet / Activity Data: browsing information, pages visited, time spent on the Site (via Google Analytics).

  • Geolocation Data: general location based on IP address.

  • Inferences: limited preferences (e.g., club tier, shipment choices).

We do not collect sensitive personal information beyond what is necessary to verify age and process payments.

2. How We Use Personal Information

We use personal information for the following business purposes:

  • Processing and fulfilling wine orders

  • Managing accounts and club memberships

  • Communicating about releases, events, and promotions

  • Operating our Site and improving customer experience

  • Detecting fraud and maintaining security

  • Complying with legal obligations

We do not use sensitive personal information for inferring characteristics.

3. Categories of Third Parties With Whom We Share Information

We may share personal information with:

  • Service providers: Commerce7 (eCommerce/CRM), payment processors, shipping providers, and Constant Contact (email communications)

  • Analytics providers: Google Analytics

  • Regulatory authorities: only when required by law

We do not sell personal information.
We do not share personal information for cross-context behavioral advertising.

4. California Consumer Rights

California residents have the right to:

Right to Know

Request that we disclose the categories or specific pieces of personal information we have collected.

Right to Delete

Request that we delete the personal information we have collected, subject to certain exceptions (such as complying with legal obligations).

Right to Correct

Request correction of inaccurate personal information.

Right to Opt Out of Sale or Sharing

We do not sell or share your information for cross-context behavioral advertising, so no opt-out is required.

Right to Limit Use of Sensitive Personal Information

We do not use sensitive information for purposes that require this right.

Right to Non-Discrimination

We will not discriminate against you for exercising any CCPA/CPRA rights.

5. How to Exercise Your Rights

You may submit requests by:

  • Email: info@coplanvineyards.com

  • Phone: 415-309-7439

  • Mail:
    Coplan Vineyards
    22000 Burndale Rd
    Sonoma, CA 95476

We will verify your identity before processing a request and respond within the time required by law.

6. Authorized Agents

You may designate an authorized agent to make CCPA/CPRA requests on your behalf. We require documentation proving the agent’s authority and will verify your identity directly.

7. Notice of Financial Incentives (Wine Club)

If you join our wine club, you may receive discounts, exclusive access, or other benefits that may legally constitute a “financial incentive” under California law. Participation is optional, and you may withdraw at any time.

Any value exchanged is reasonably related to the value of data you provide (such as your name, contact information, and purchase history), which allows us to operate your membership and send communications.

8. Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.